Job Details

  • ID#45407610
  • Address 75201 , Dallas / fort worth,

    Texas

    Dallas / fort worth USA
  • Job type

    Contract

  • Salary USD Depends on Experience Depends on Experience
  • Hiring Company

    IT-SCIENT

  • Showed03rd September 2022
  • Date02nd September 20222022-09-02T03:00:00-0400
  • Deadline01st November 2022
  • Category

    Et cetera

Technical Support

  • Category: Et cetera
  • Deadline: 01st November 20222022-11-01T03:00:00-0400
  • Texas

Vacancy expired!

Role: Technical Support

Location: Dallas, TX

Duration: Long Term

Candidate should be bilingual taking English and Spanish calls

Job Description:
  • This is an elevated Service Desk role that is 95% phone support for internal and external customers.
  • The technician troubleshoots, resolves, documents and escalates tickets as necessary.
  • Excellent communication and customer service skills are a must.
  • The primary function of this position is to troubleshoot, resolve and manage tier 1, IT support issues over the phone.
  • This position is customarily during US business hours, but the candidate must be willing to other shifts as needed.
  • The technician will be provided the necessary hardware to perform the required duties.
Years of Relevant Experience:
  • 2 to 4 years of helpdesk and/or desktop experience.

Contact Details:

Nitesh Kumar

Vacancy expired!

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