Systems/Network Administrator

The HT Group is seeking (2) System/Network Administrators for permanent placement with elite MSP company in Cedar Park, TX. Candidates must be local to the Austin, TX area and willing to commit to a hybrid in office schedule. Ideal candidates have experience providing outstanding and personalized IT support to small-medum sized businesses and take pride in delivering client satisfaction.

• Install, configure, troubleshoot client and internal IT infrastructures.
• Design, implement, and troubleshoot small-to-medium business Cloud solutions.
• Advanced enterprise email configuration and troubleshooting.
• Accountable for writing and maintaining client and internal documentation.
• Accountable for disciplined attention to accuracy of time and utilization record entry into our PSA.
• Accountable for maintenance and testing of Backup and Disaster Recovery protocols.
• Accountable for maintenance and testing of Incident Response protocols.
• Provide sales support as consultant and infrastructure architect.
• Communicate high-level technical concepts and solutions in a meaningful way to people with little IT knowledge.
• Troubleshoot and diagnose and mentor Jr Engineers to resolve issues involving TCP/IP, DNS, Hyper-V/VMWare, SAN technologies, Exchange clustering, SQL clustering, etc.
• Daily collaboration with other staff members.
• Accountable for Quarterly goal setting and delivery.
• Accountable for Continual education and certifications.
• Serve as escalation resource for service engineers.
• Willingness to perform help-desk tasks when necessary.
• Participate in on-call rotation (serving once every 6-8 weeks).
• Occasional travel within TX in support of remote client locations.
• Occasional travel for training.

• Powerful communication skills, dealing with internal team and client concerns.
• proven history of being unshakable under stress.
• 3-5 years' in the trenches with proven understanding of:
• VMWare/Velocloud
• Hyper-V
• TCP/IP
• DNS
• DMARC
• Azure applications including Active Directory
• Intune
• Exchange
• O365 Administration.
• 2+ Years in a MSP/TSP environment (and loving it!)
• Heavy emphasis on networking - firewalls, switches, hubs, patch-panels, nodes to network.
• Strong background and desire to grow in cyber-security.
• Certifications in any/all of the above, or any relevant technology not mentioned.
• Bachelor's in any field or an Associate's with 5-7 years of experience