System Administrator - L3 Cloudbees / Ansible
Vacancy expired!
Responsibilities:
- Provide support for Cloudbees, Ansible Tower, Celestial, SonarQube and XLR
- Support issues at the application level as well as the infrastructure level
- Conduct in-depth analysis of platform, system errors and performance issues
- Perform application deployments, migrations, and upgrades
- Ownership of problem root cause analysis and remediation
- Chronic issue investigation for critical application issues
- Lead proactive monitoring review and implementation
- Work with Engineering, Development Support, and/or infrastructure teams to implement server and application changes, fixes, upgrades, and remediation
- Proactive application stability analysis – investigate performance concerns, error analysis, improve maintenance processes, automation, and resolution of open issues
- Vendor escalation for production issues
- Coordinate and perform disaster recovery exercises for supported applications
- On-call support for platform incidents, production releases, migrations, and upgrades
- Strong in-depth knowledge and experience supporting/administering enterprise level SDLC tools – this includes platform support experience with Cloudbees Jenkins, Redhat Ansible, RedHat OpenShift, Xebia XLR and SonarQube
- Knowledge and strong experience with application and infrastructure monitoring tools such as AppDynamics, Dynatrace, Splunk, Tivoli, and SiteScope
- Possesses strong analytical and strong task management skills
- 5+ years systems support, infrastructure, and engineering experience
- 5+ years production application support
- 5+ years working with Enterprise Linux and/or MS Windows Server in an administrative format
- 5+ years technical Systems architecture & design
- 5+ years' experience with Linux Shell scripting or PowerShell scripting
- 5+ years' experience with Apache Tomcat administration
- Experience with containers and container management tools like Kubernetes and OpenShift
- Experience with container images deploy & release management with OpenShift and/or Kubernetes
- Experience supporting Cloud hosted environments, virtual servers, high availability platforms and clustering
- Exposure and familiarity with application development lifecycle methodologies such as version control and SDLC
- Knowledge of infrastructure components such as SAN, NAS, DNS, load balancing, etc.
- Excellent oral and written communication skills with high attention to detail
- Ability to effectively communicate/present to all levels of the organization, including executive management
- Strong negotiation and mediation skills as well as an ability to be diplomatic in dealings with a variety of areas across the company
- Willing and able to work after hours and weekends when required to support multiple time zones
- Highly motivated and a self-starter
- Ability to work independently and be part of a team
- Strong desire to learn new technologies and enhance skillset
- Experience supporting Oracle and PostGres 10 or higher databases
- Familiarity with version control tools such as Bitbucket and GIT strongly preferred