Program Manager Location: Onshore, preferred Atlanta TX, then anywhere domestic

Program ManagerLocation: Onshore, preferred Atlanta TX, then anywhere domesticStart date: ImmediateDuration: 12 mo. Experience: 8+ years; must have worked on global accounts

• Manage complex development projects on time, on budget, and client specifications.
• Lead and collaborate with team solution and technical architects to identify and recommend solutions, integration points, and related implementation architecture for business usage improvements, scalability, and performance.
• Oversee Salesforce.com administrators and developers to make sure requirements are being met.
• Identify detailed business requirements to support Salesforce/ Siebel / Icertis implementation within the scope of prioritized enhancements and projects.
• Lead and collaborate with team members to develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end-users as proper.
• Work with technical experts to support and ensure that the technical design aligns with overall business needs.
• Evaluate possible application performance bottlenecks at the early stages of the implementation & recommend remedial measures.
• Help build reusable assets for use in future projects.

• Overall 10 years of project management experience with packaged software.
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels.
• Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects.
• Ability to collaborate with clients and lead project teams to create solutions that support the business requirements and processes.
• Excellent written, verbal presentation, and organizational skills, ability to interface with all levels and business units.
• Must work independently in a complex, fast-paced environment to ensure the quality and timeliness of system information.
• Must have experience with salesforce.com serving as program/project manager.
• Experience in professional services/consulting organizations.
• Experience in enterprise rollouts.
• Experience working with enterprise development teams.

• Safe Agile or PMP certification.
• Hands-on experience with agile / scrum methodology.
• Experience collaborating with developers, clients, other business analysts, Solution Architects, Release Managers, etc.