IT Systems Sales Engineer

The Systems Sales Engineer is responsible for providing Technical Advice and Systems improvement, recommendations and solutions to clients as part of the sales team. This high-level technician provides an in-depth understanding of numerous IT software and hardware products. This is a Hybrid Role.

Key Responsibilities: • Provides systems management services, support, and product expertise for the implementation and knowledge transfer of server applications across the enterprise and various customer accounts. • Provides analysis and documentation for system and application integration related problems and implements solutions. • Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization. • Interact with customers and vendors to gather information and troubleshoot problems. • Communicate and work with other teams, both internal and external, to accomplish a broad spectrum of technical issues and processes. • Be able to understand and implement virtual infrastructure from storage, switch, servers, power requirements and related hypervisor installations. • Implement and design cloud-based virtual infrastructure to include app services, virtual machines, and establish VPN connections back to on-premises infrastructure. • Design and implement disaster recovery and advanced backup solutions. • Scrutinize systems for better solutions and more efficient design.

Education and Experience: • 2-3 years’ experience working for a VAR, MSP, or other integrator, preferably • AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred • Relevant technical certifications preferred • 3-7 years of experience in IT customer support; knowledge of computer systems administration •

Advanced knowledge of information system technologies such as Azure and associated

products, VMWare vSphere, Horizon, and vCenter, Hyper V, Windows Server, Linux.

• Proficient with all windows based operating systems, SANs, NAS, VLANs, routing, firewalls,

advanced use of EDRs and XDR, DNS, SQL, Group Policy and Active Directory.

Preferred Certifications: • Microsoft Azure Solutions Architect Expert Certification. • Certification in Linux Systems Administration.