IT - Desktop Support/Workstation Engineer
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Project Details: Job Title: Desktop Support Engineer Duration: 24+ month(s) No of Positions: 2 Location: Longview, Texas, 75605 Pay Rate: 30/hr on W2 Job Description:
- Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers.
- Installs hardware and software on workstations.
- Sets up and maintains network and telecommunications systems.
- Troubleshoots LAN, server and connectivity issues.
- Utilizes ticketing system, when necessary.
- Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.
- Possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
- Excellent customer service skills to work effectively with clients and vendors.
- Excellent documentation skills.
- Practical problem-solving skills and solid troubleshooting skillset.
- Possess excellent organizational skills.
- Possess excellent oral communication skills.
- Ability to work well with other people in a team oriented environment.
- Ability to install/deploy Windows / Apple based computers.
- Must be self motivated and work with minimal supervision.
- Must be able to set priorities and be flexible in a fast paced environment.
- Ability to train end users.