Incident Response Manager

Job Details

  • ID#45405508
  • Address 78682 , Roundrock,

    Texas

    Roundrock USA
  • Job type

    Contract

  • Salary USD Competitive Competitive
  • Hiring Company

    Kforce Technology Staffing

  • Showed03rd September 2022
  • Date02nd September 20222022-09-02T03:00:00-0400
  • Deadline01st November 2022
  • Category

    Et cetera

Incident Response Manager

  • Category: Et cetera
  • Deadline: 01st November 20222022-11-01T03:00:00-0400
  • Texas

Vacancy expired!

RESPONSIBILITIES:Kforce is seeking a full-time Incident Response Manager to remotely support our enterprise technology client based in Austin TX.Key ResponsibilitiesThis role is high energy, high engagement with high visibility to global teams, technologies, and leadership. It provides an exceptional opportunity to obtain a full appreciation, insight and understanding of global systems, operations and processes across a global enterprise. This position offers frequent interaction with and visibility from Senior Executive IT management.Responsibilities: The Incident Response Manager will aggressively drive Major Incidents to resolution in the most efficient manner possible Work with cross-functional teams, globally, and across cultural boundaries; Act as designated lead process owner as commander of a Major Incident Hold individual and teams of problem solvers to task on simultaneous technical workstreams with strict, extremely short deadlines Apply business impact analysis techniques to evaluate impact of high severity problems and/or potential impact of proposed changes Assist support teams in translating technical impact to business impact and align on priority based on the realized and potential business impact Constantly seek clarification and current resolution status and actions plan(s) to ensure accurate and concise communications The Incident Response Manager will work with all teams in the achievement of the strategic and operational objectives of the groupREQUIREMENTS: University degree in IT Discipline or equivalent in years of progressive experience in enterprise level IT environments 3+ years of relevant experience or equivalent combination of education and work experience Strong IT technical background across multiple disciplines Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background Strong command, negotiation, problem-solving, influencing and relationship management skills Ability to summarize complex technical incidents to an executive level summary in real-time Ability to work multi-threaded within extremely tight time constraints; Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules, and priorities Excellent communications skills oral and written Ability to take excellent notes Infrastructure backgroundKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Vacancy expired!

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