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Help Desk Support Analyst

Job Details

  • ID#49530045
  • Address 19355 , Frazer,

    Pennsylvania

    Frazer USA
  • Job type

    Permanent

  • Salary USD Depends on Experience Depends on Experience
  • Hiring Company

    The Denzel Group

  • Showed24th March 2023
  • Date21st March 20232023-03-21T00:00:00-0700
  • Deadline20th May 2023
  • Category

    Technical support

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Help Desk Support Analyst

Vacancy expired!

THIS ROLE IS MAINLY ON-SITE.The Denzel Group, an award-winning search firm, has been chosen to work with a Global Manufacturing leader in the Greater Philly Area on their quest for a talented Help Desk Technician. In this role you will function as a key resource supporting end users on various hardware and software technical issues and/or requests via phone, in-person, chat, video, email.

Responsibilities
  • Utilize ticketing system to provide support, coordinating with Network and Systems Admins as needed.
  • Main areas of support include:
    • Imaging of new computers.
    • File Sharing.
    • AV support (projectors, video conferencing via MS Teams).
    • Active Directory.
    • MS Office.

Requirements
  • 1+ years’ experience providing hardware and software Helpdesk support to end users.
  • Experience with MS Office and Active Directory.

Vacancy expired!