Linux Systems Administrator (Jira) - Hillsboro, Oregon

Job Title: Linux Systems Administrator (Jira) Timings: Mon to Fri (regular shift) Duration: Multi-year project Location: Hillsboro, OR (Need Local candidates) Need Only Green Cards and USA citizens Participate in a high-quality multi-operating system infrastructure technical helpdesk driven by tickets which describe technical tasks, respond to outages, and perform security updates and audits. Ticket-based Environment: The ideal candidate will come from a Linux background and understand how to support JIRA tickets. Must haves: All tickets are audited for assignment to CW Team. Ticket volume is estimated to be at least 120 tasks/tickets per month of varying technical difficulty drawing on skills found in this section or Annex A. Perform Monthly Security updates across a wide mix of Internal, External, and Cloud hosted systems and scheduling with business owners. Perform as-needed hardware installation/repairs and break/fix support for off the shelf server gear from major vendors as well as operating systems and open-source software.

• Responds to automated monitoring system alerts and, as necessary, respond/open tickets to resolve the situation.
• Shall do root cause analysis for any break/fix support needed.

Perform audit and update documentation and technical knowledge base.

• Shall audit documentation to check for errors.
• Shall update documentation as necessary to correct errors.
• Shall engage in change control submissions (such as code check-ins) related to tracked changes on certain pieces of infrastructure per documentation.

Perform add/removals of accounts with configuration management automation utilities such as Ansible and other configuration automations. Supervisor shall check for and resolve issues or escalate technical issues beyond the abilities of the team. Lab Environment: OS - Ubuntu & CentOS account for 98% of environment. Windows and FreeBSD account for 2% of environment Infrastructure Physical Servers & VMware Virtual Machines Services - Including nginx, Apache, JIRA, Jenkins, Sphinx, etc Production Environment - Data Center like in nature but systems are physically located within multiple labs