Fiber Installation Tech

We are looking for energetic and enthusiastic people who are passionate about new technology and taking care of our customers. This role will primarily revolve around installing all brand-new fiber optic broadband service to our customers' homes. Ideal candidates will have triple play installation experience, as well as outside plant fiber optic splicing experience and excellent troubleshooting skills.

Responsibilities:

Install and troubleshoot fiber services from the terminal to Customer Premise Equipment (CPE). Services include voice, video, & broadband with ability to setup a wireless mesh network and connect wireless devices.

Ability to urgently troubleshoot, splice, and repair OSP fiber optic cables to restore service during outage (primarily loose tube fiber).

Comfortable with aerial drop/cable installation, mechanical terminations and testing.

Fantastic customer service skills and professional attitude. This role will require using your best judgement to cater to different customer needs, while also maintaining a focus on balancing quality and efficiency of installations.

Assist with maintaining and updating facility records.

Skilled in basic telephony, knowledge with computer electronics.

Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.

Operate and maintain company vehicle/equipment safely and professionally.

Perform on-call rotation duties after regular business hours.

Available to work overtime when deemed necessary, including holidays and weekends.

Skilled in basic safety principals.