Salesforce Business Analyst-Onsite role

Job Details

  • ID#43106227
  • Address 28201 , Charlotte,

    North Carolina

    Charlotte USA
  • Job type

    Permanent

  • Salary USD $100,000 - $120,000 100000 - 120000
  • Hiring Company

    Perennial Resources International

  • Showed16th June 2022
  • Date09th June 20222022-06-09T00:00:00-0700
  • Deadline08th August 2022
  • Category

    Et cetera

Salesforce Business Analyst-Onsite role

Vacancy expired!

We are seeking a

Salesforce Solutions Architect to join our

IT team

in

Charlotte, NC

Main areas of responsibility:The Salesforce Solution Architect will partner with business stakeholders and IT team members to implement critical Salesforce projects for our enterprise Salesforce platform and will have the following responsibilities:
  • Own the solution architecture and design of Salesforce including integrations, security and configuration
  • Conduct requirements definition Salesforce solutions. Collaborate closely with business stakeholders to understand their business requirements, informational needs and data sources. Translate these business needs into clearly defined and documented detailed business requirements/ functional requirements inclusive of business use cases, process flows, data flows, traceability matrices as well as report mock-ups
  • Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval
  • Participate in the development of User Acceptance Test (UAT) planning documentation, including test plans and scripts, based on business and functional requirements
  • Facilitate UAT execution phase. Work with business stakeholders to obtain user acceptance test signoff
  • Provide Salesforce processing subject matter expertise to the IT team throughout the project. Review development and test deliverables as needed
  • Assess production support and data issues encountered by end users and assist in problem resolution
  • Apply best practices and identify opportunities for improvement in current implementation and processes
  • Manage the development and delivery of solutions, including teams, tools & environments
  • Collaborate with salesforce development teams (internal and external) to support more technically complex implementations

Qualifications, Skills and Experience:
  • 8+ years of proven experience in business analysis including defining business, functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments
  • 4+ years of Experience in Salesforce. Experience in Einstein Analytics/Tableau CRM is a plus.
  • Insurance industry experience and knowledge with an understanding of the terminology, business functions (UW, Claims, Finance, Actuarial) and business processes is preferred
  • Detailed Salesforce processing knowledge and experience
  • Hands-on experience writing user stories is required
  • Experienced with formal SDLCs and business analysis methodologies, working knowledge of business analysis documentation standards. Agile Methodology experience a plus
  • Experience using standard project and business tools including TFS, Rally, Microsoft Project, Excel, PowerPoint, Project, SharePoint
  • Excellent communication skills, both written and verbal
  • Excellent problem-solving and analytical skills
  • Must have experience working with various organizational units with a proven track record of working with IT and Business
  • Must be able to see tasks through to completion independently and on schedule

Education Level and Certifications Required:
  • B.A / B.S degree
  • Certified Business Analyst Professional (CBAP) a plus but not required.

Vacancy expired!