Call Center Customer Service Representative (REMOTE)

Quickly and accurately answer customer inquiries.

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers

PLEASE APPLY ON THE COMPANY JOB FORM TO BE CONSIDERED: https://forms.gle/6x5JSERKiPEuCwoG6

Be at least 18 years of age

Be able to pass a background check

Be able to work at least 15 hours a week

Have your own windows computer (Some clients accept MAC)

No interview required

We are not hiring in California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.

Job Types: Full-time, Part-time, Contract

Pay: $9.15 - $21.85 per hour