Job Details

  • ID#45408230
  • Address 10019 , New york city,

    New York

    New york city USA
  • Job type

    Permanent

  • Salary USD Depends on Experience Depends on Experience
  • Hiring Company

    Phoenix Technology Partners, LLC

  • Showed03rd September 2022
  • Date02nd September 20222022-09-02T03:00:00-0400
  • Deadline01st November 2022
  • Category

    Et cetera

Senior Desktop Support

Vacancy expired!

About the roleAs a Technology Support Analyst I, you will be responsible for providing support to the office regarding the resolution of complex desktop, notebook, and remote computing issues. You will be responsible for installation and maintenance of firm PC and notebook computer hardware and software. Other key responsibilities include:
  • Installing and testing standard image on desktops and notebooks
  • Setting up conference rooms to use technology services (e.g., presentations, network connections, audio/visuals)
  • Using Active Directory for general network administration tasks (e.g., password change, security group assignments)
  • Using AssetCenter to manage firm assets (e.g., assign, retire and order assets)

About youWe’d love to hear from you if you:
  • Possess the analytical skills necessary to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems
  • Demonstrate the leadership skills (i.e., organizing, planning, problem-solving and decision-making) necessary for effective mentoring
  • Expert knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office 2016, and expert knowledge of standard hardware components and peripherals
And have:
  • A High School Diploma or equivalent, with a preference for a Bachelor’s degree in Computer Science or Information Systems
  • A minimum of five (5) years of technology support experience in PC hardware/software
  • A minimum of three (3) years of related experience working on notebook computers

Vacancy expired!

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