Job Details

  • ID#37680058
  • Address 10001 , New york city,

    New York

    New york city USA
  • Job type

    Permanent

  • Salary USD $40,000 - $60,000 40000 - 60000
  • Hiring Company

    Royal Communications

  • Showed04th April 2022
  • Date02nd April 20222022-04-02T03:00:00-0400
  • Deadline01st June 2022
  • Category

    Customer service

Executive Desktop Support

Vacancy expired!

2+ years experience in desktop support needed to join the

Executive / VIP Desktop Support Team. Must have strong technical problem-solving skills with a positive customer service attitude. Windows and MAC OS environment

. This is a small team so in addition to providing executive level desktop support, must be willing to build machines, do inventory, ship equipment, work in the stock room. Some AV/VC support also.

This position is mostly on-site in NYC

Occasional on-call weekends/evening

Willing to work in Westchester 2 days a week in a plus.

PLEASE NOTE: Shift is Monday through Friday 8AM - 5PM
  • Provide technical support to executives with strong customer service skills to 100+ VIP users.
  • This position includes frequent interaction with C-level associates
  • Single point of user resolution for all desktop technology devices including desktops, laptops, tablets, mobile devices, printing, wireless networking. Strong Desktop skills with emphasis on

    Windows and MAC.
  • Provision and administer user accounts, distribution groups, and security groups in Active Directory.
  • Escalate to operations, solutions, infrastructure engineering, or appropriate team when assistance is needed.
  • Provide AV support
  • 5+ years of experience in an IT related support position with in-depth knowledge to resolve software, hardware, and networking issues. Experience with both Windows and MAC OS
  • Financial services strongly preferred
  • Stellar written and verbal communication skills with the ability to explain details to non-technical users.
  • BS/BA degree or equivalent preferred

Vacancy expired!

Similar jobs

Need Desktop Support Technician Level 2/3 in New York, NY

Patriot Staffing & Services L.L.C. - Need Desktop Support Technician Level 2/3 in New York, NY

Need Desktop Support Technician Level 2/3 in New York, NY

Patriot Staffing & Services L.L.C. - Need Desktop Support Technician Level 2/3 in New York, NY

Need Desktop Support Technician Level 2/3 in New York, NY

Patriot Staffing & Services L.L.C. - Need Desktop Support Technician Level 2/3 in New York, NY

Need Desktop Support Technician Level 2/3 in New York, NY

Patriot Staffing & Services L.L.C. - Need Desktop Support Technician Level 2/3 in New York, NY