Desktop Support Engineer

Job Details

  • ID#43811985
  • Address 10165 , New york city,

    New York

    New york city USA
  • Job type

    Permanent

  • Salary USD $120,000 - $140,000 120000 - 140000
  • Hiring Company

    Gotham Technology

  • Showed04th July 2022
  • Date01st July 20222022-07-01T00:00:00-0700
  • Deadline30th August 2022
  • Category

    Et cetera

Desktop Support Engineer

Vacancy expired!

Title: Desktop Engineer

Location: Hybrid onsite/remote in NYC (10165)

Duration: FTE/Permanent

Responsibilities
  • Support end users across a global team with a primary focus on users in NYC
  • Prepare hardware/software for new employees
  • Maintain/troubleshoot peripherals and printers
  • Support our hosted phone system
  • Participate in after-hours on call schedule
  • Perform root cause and impact analysis to investigate corporate application issues and make recommendations for potential solutions.
  • Document incidents and tasks in Corporate Ticket Management System

Qualifications
  • 2+ years of recent end-user technical support experience
  • 2+ years of experience of Microsoft cloud-related technologies: O365, OneDrive, Intune, Jamf
  • 2+ years of experience in desktop technologies: Windows, MS Office
  • Experience with MDM solutions
  • Experience with PowerShell
  • Experience with Mac OSX a plus
  • Experience with basic networking a plus
  • Experience with A/V systems a plus
  • Excellent written and verbal communication skills
  • Strong time management skills and ability to prioritize

No third parties on this one as it is FTE/Permanent.

Vacancy expired!