Retail Coordinator for Used Bookstore

To apply, please complete our online application at https://forms.gle/opkUyo2AsaVZGNnw8

Quirky Books LLC, a small online and wholesale bookseller in business since 2006, is opening a brick-and-mortar used bookstore just east of Nob Hill in Albuquerque.

Quirky Books LLC strives to be a casual, friendly, and supportive workplace, with a commitment to diversity and inclusiveness in its hiring and employment practices. We welcome applicants who have overcome or are overcoming challenges, adversity, or discrimination, applicants who identify with groups which are neglected, overlooked, marginalized or treated unfairly by those in positions of privilege, and applicants who may have nontraditional backgrounds.

This position focuses on receiving inventory, stocking shelves, and providing customer service in the retail store, but will include a variety of other responsibilities, including some warehouse work. Three Retail Coordinators will share primary responsibility for all store-related operations, with the store owner and office/warehouse employees as back-up. Duties may include:

Providing welcoming and courteous service to customers, browsers, and other visitors to the store

Assisting customers with locating and purchasing books, answering questions, operating cash register and credit card machine, and providing other customer service

De-escalating and resolving conflicts and security issues

Purchasing used books from customers at the store

Opening and/or closing store as scheduled

Moving and assembling bookcases and other furniture

Receiving, sorting, and pricing incoming shipments of books and other merchandise

Stocking shelves, arranging and straightening inventory, and periodically removing stale inventory

Creating appropriate in-store signage and displays

Preparing deposits and delivering to bank

General store management, including ordering supplies, answering phone calls, cleaning and straightening, arranging for building maintenance, etc.

Developing and updating Operations Manuals

Participating in outreach to community organizations regarding fundraising partnerships

Filling in for staff at office as needed.

Assisting with owner’s other businesses and personal projects as needed (time to be tracked separately for accounting purposes)

Additional duties as needed

Warehouse duties may include:

Receiving and sorting incoming shipments of books

Adding, repositioning, and removing warehouse inventory

Assisting with packing and transportation of large collections of used books

Pulling books from warehouse inventory for online listings or fulfillment of wholesale orders

Preparing outgoing shipments.

Qualifications include:

Reliable, on-time, attendance

Ability to work both alone, without supervision, and in cooperation with others

Ability to have positive interactions with a wide variety of people and de-escalate any conflicts

Attention to detail

Good communication and customer service skills

Ability to lift boxes weighing up to 45 pounds as needed

Reliable vehicle and clean driving record

COVID vaccination required

Optional (but helpful) qualifications might include:

Building maintenance (handyperson) skills

Social media marketing skills

Writing and editing skills

Connections with local community organizations and artists

The Retail Coordinators are expected to keep regular store hours at our location near Central and Jefferson, east of Nob Hill. This is a full time (30 to 40 hours per week) position.

Compensation: $15.00 per hour; mileage reimbursement; 2 weeks annual paid time off.