Customer Service Inside Sales Rep

Kryger Glass / Carsten Auto Glass is currently seeking an Customer Service Representative for our Springfield market. We are an auto glass installation and distribution company with locations throughout the Midwest.

This is a full-time hourly position in a very busy service center in Springfield that includes benefits & vacation time.

We are looking for a long-term employee that can build a relationship with our clients, work in a fast paced environment and can handle the fast pace while working with a sense of urgency.

Hours are M-F, 8 am to 5 pm. Salary is $14-$16/hour, depending on experience.

We are a casual work environment.

Essential Duties and Responsibilities include the following:

> Talks with customers by phone or in person and receives orders

> Determines charges for parts requested

> Accounts Receivable duties

> Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

> Other duties may be assigned.

Qualifications include the following:

> Customer Service Skills: manages difficult or emotional customer situations; responds promptly to customer needs

> Demonstrates accuracy and thoroughness

> Strong organizational skills

> Is consistently at work and on time.

If you feel you are qualified and interested in learning more about the position, please apply utilizing the following link:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=87428f03-2cf4-4e3f-af5e-4fcdecbafd0c&ccId=19000101000001&lang=enUS