Client Support Representative I

Position Summary:

Client Support Representatives are responsible for covering client sites for vacation, sick days and heavier than expected workloads. This position requires having good working knowledge of multiple client sites throughout the Twin Cities Metro Area.

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned":

- Work along with LMS Associates and optimize their productivity.

- Implement all LMS production policies and procedures.

- Interface with customers, sales personnel and management as required to achieve LMS objectives.

- Complete special projects as assigned.

- Exercise good business judgment, initiative and creativity.

- Personally operate various LMS equipment when necessary due to absence, in start-up situations or as required.

- Suggest areas of improvement for individual sites. Document exceptional performance of fellow employees along with any site concerns observed.

- Maintain a clean, safe, professional and productive work environment.

- Provide customer satisfaction at your assigned site.

- Complete quality work on a timely basis.

- Deal with customers in a friendly ad courteous manner.

- Work with PC and Microsoft Suite software.

- Other related duties as assigned.

Qualifications/Requirements:

- Ability to work with minimal supervision.

- Works well under pressure and achieve deadlines.

- Ability to work with detailed information accurately.

- Ability to communicate both written and orally.

- Proficient with Microsoft Word, Excel, PowerPoint and Outlook and software.

Education/Experience:

- High School Diploma or Equivalent.

- Prior industry experience in similar field or job duties preferred.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- The noise level in the work environment is usually minimal to moderate.

- Must be able to lift 50 lbs.

For information on the physical demands of this job, see Human Resources.

Loffler Core Values

What Defines our Culture.

- Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player.

- Integrity: Live the Mission. Be Honest. Deliver on Commitments. Do What is Right.

- Innovation: Be a Visionary. Welcome New Ideas. Work Smarter.

- Customer First Focus: Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job.

- Professionalism: Commit to Excellence. Learn & Improve. Looks and Words Matters. Best in Industry; Field Expert.

- Drive for Results: Performance-Orientated. Hard-Working. Refuse to Lose. Accountable.

- Trustworthiness: Dependable & Reliable. Honor Commitments. Quality Counts.

Click here to learn more or to apply:https://loffler.acquiretm.com/jobdetailsclean.aspx?ID=2402&source=Craigslist