Atwater BreweryBeertenders Wanted

Welcome to Atwater! Home of the Dirty Blonde, Michigan's #1 Selling Blonde Ale

We are hiring Beertenders to join our team of Craft Beer Enthusiasts in Grosse Pointe Park!

Customer Service

-Deliver exceptional customer service to all patrons, first and foremost.

-Greet customers promptly and courteously.

-Serve customers in a timely manner that meets/exceeds their expectations.

-Make connections and form relationships with patrons.

-Educate guests on our beer portfolio and brand history, as well as our company culture.

-Discover and respond to customer needs and questions.

-Guide patrons in selecting beer style and utilize style and flavor knowledge to suggestively sell product based on guest interactions.

-Pour beverages efficiently and be mindful of waste.

-Provide a brewery overview to customers in compliance with state issued tour guidelines.

-Handle complaints and/or concerns of guests promptly and tactfully. This includes providing updates to the Taproom Manager and/or including when appropriately.

-Ensure lawful compliance and safety by making sure all customers consuming alcohol are of legal drinking age.

-Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

Operations

-Set up and clean up taproom operations and special events thoroughly and keep robust clean logs daily.

-Maintain clean glassware through proper wash, rinse, and sanitize techniques.

-Stock beer and retail merchandise in the taproom.

-Ensure proper payment for all sales are collected and that the team of servers perform transaction handling procedures accurately

-Promote the sale of beer and non-beer products, including merchandise, sold in the taproom and promote

-Assist the Taproom Manager with tracking sales and maintaining inventory

-Ensure the point-of-sale and draft systems are operating optimally at all times.

-Report all equipment problems, bar maintenance issues, violations or substandard practices to the Taproom Manager immediately upon encountering a problem.

-Communicate with taproom staff and management to ensure guest satisfaction

-Other Duties as assigned

All applicants must show proof of vaccination for COVID19