What are we looking for? Our team is seeking personable and motivated Top Talent to support the company as a Credit Assistant. This position will provide support to the Finance Department in the area of Credit and Collections by processing credit applications, releasing orders from credit hold and collecting payments from customers in addition to any other duties that may become necessary for the daily tasks or as part of the month end close process. This position will be located within our Wilmington, MA facility.
Process new customer’s applications. This includes establishing new account in the computer system, send credit reference inquiries and run D&B reports
On certain jobs, process PLI (Pre-Lien Information), and record completed PLI to a professional credit website
Follow-up on deadlines for files PLI, and coordinate with actual customer payment received
Obtain credit cards (CC) information, and process CC charges
Issue dunning letters to overdue accounts
Contact customers regarding overdue accounts and determine reasons for non-payment
Issue demand letters to seriously past due accounts
Issue credit hold notifications
Coordinate customer credit changes with other departments
Recommend that accounts be shifted to a collection agency
Process small claims court complaints
Recommend bad debt write-offs
Coordination of Credit; Collection information with other Finance team members.
Other duties as assigned.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Records maintenance skills.
One year or more of credit experience
Ability to use independent judgment and to manage and impart confidential information.
Proficiency in Word and Excel
Ability to interact and communicate with people over the telephone, often in stressful situations.
Computer data entry skills.
Ability to prioritize tasks on hand
Hours of work: This is a fulltime (40 hours a week) position with days and hours of work being Monday through Friday, between 8:00 am and 5:00 pm. Hours of work may vary based on business needs. Hybrid work schedule available.
EOE/AAP Statement: At Altro Americas, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our team is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
COVID-19 Statement: At Altro Americas we take COVID-19 seriously, and during this challenging time, we are focused on supporting our employees, customers, and local communities in which we operate. We have successfully worked to avoid disruptions caused by COVID-19, while at the same time acting responsibly to do what we can to prevent further spread of the virus by adhering to CDC guidelines, as well as guidelines from our local government. We will continue to closely monitor and assess the evolving situation and will be diligent about communicating on important issues.