Technical Support Administrator (sd)

Our Maine-based client is seeking to add a

Technical Support Administrator to their growing team. This

Direct Hire role is a hybrid work schedule. Specifically, this role will concentrate on Remote Monitoring and Management (RMM) solutions, software deployment and patching/maintenance solutions.Key Responsibilities:

• RMM Administration - Act as the Subject Matter Expert for RMM solutions, including Microsoft SCCM and ManageEngine Endpoint Central.
• Patching - Perform software patching on network operating systems and software, using standard business and administrative packages. Recommend, schedule, and perform network hardware/software patching and firmware updates.
• Systems and End-User Support - Act as a technical resource in assisting users to resolve problems with equipment, applications, and data; facilitate exchange of Information and advice; implement solutions or notify outsource providers as required.

ProSearch was established in Portland, Maine in 1994 to provide companies with a full range of search, staffing and contracting services, specializing in the functional areas of information technology, accounting and finance, sales and marketing, customer service, human resource and office support utilizing a consultative approach. ProSearch strives to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs.Pro Search is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.