Support Engineer

RESPONSIBILITIES:Kforce has a client in Merrillville, IN that is seeking a Support Engineer.Responsibilities: The Support Engineer will provide end user support to preparation of executive/board meetings Work with a sense of urgency/timeliness to executive needs/requests Provide guidance to executive administrative staff on incident and request processes Coordinate connectivity issues with on-site network team Maintain current stock of executive device travel package As a Support Engineer, you will coordinate with relevant EUS field technicians prior to executive trips Provide direct, hands-on, support to executive incidents Responsible for coordinating issuance/provisioning/configuration of executive end user devices Assist executives with hosting conference room meetings Coordinate office moves/reconfiguration with Facilities when necessary The Support Engineer will provide conference room supportREQUIREMENTS: Demonstrated technical knowledge of Apple iOS, iPadOS, macOS Demonstrated technical expertise with management of Apple devices with Microsoft Endpoint Manager (Intune) Demonstrated technical troubleshooting skills with Microsoft Endpoint Manager (Intune) for application and device registration, compliance, and configuration policies, etc. Demonstrated technical knowledge and troubleshooting expertise with Windows OS and Windows applications Proficient with iPhone and iPad support including mobile applications Proficient with collaboration applications such as Microsoft Teams, Microsoft 365 Apps for Enterprise such as Outlook, Yammer, etc. Proficient with conference room support and conference room technology such as Microsoft Teams RoomsExperience with: Apple Windows OutlookKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.