Job Details

  • ID#49395622
  • Address 60064 , Abbottpark,


    Abbottpark USA
  • Job type


  • Salary USD $15.00 to $18.00 hourly 15.00 to 18.00 hourly
  • Hiring Company

    Robert Half

  • Showed03rd March 2023
  • Date02nd March 20232023-03-02T00:00:00-0800
  • Deadline01st May 2023
  • Category

    Et cetera

Help Desk Level 1 - C

Vacancy expired!

Description If you want to work in an innovative and fast-paced environment, you might be the Help Desk Analyst Robert Half is looking for. This job is for a creative with a talent for solving both routine and unique problems. Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. Located in Abbott Park, Illinois, the Help Desk Analyst opportunity is a long-term contract role.Your responsibilities in this role- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups- Pinpoint recurring technical issues and present solutions to address the root of the problems- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally- Independently investigate and implement solutions to technical issues Requirements - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement- User administration and bug fixing in a client-server environment- IT support ticketing system experience highly valued- Proven experience in installing and configuring operating systems, networked and local printers, and business applications- Firm grasp of basic networking concepts- About Time experience- Good understanding of workflow processes- Earlier work involving Operating System- Experience with Assertion Markup Language- Prior experience with Passwords- Skills in Diagnose Problems- Solid understanding of Service Request Management- Solid understanding of Windows-based- Hands-on experience with Translate- Practical knowledge of Lotus Notes- Wide ranging experience with Microsoft Office Suites- Previous experience working with Computer Sciences- General familiarity with Communication Skills- Proven knowledge of internet- Customer service experience desired- Comprehension of Transfer Calls- Well-founded grasp of Networking- Quality experience with Deskside Support- Experience with Workstation Support- Knowledge of procedures- Strong familiarity with Answering Inbound Calls Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Vacancy expired!