Job Details

  • ID#43836790
  • Address 30349 , Atlanta,

    Georgia

    Atlanta USA
  • Job type

    Contract

  • Salary USD Competitive Competitive
  • Hiring Company

    Kforce Technology Staffing

  • Showed05th July 2022
  • Date04th July 20222022-07-04T03:00:00-0400
  • Deadline02nd September 2022
  • Category

    Et cetera

Desktop Support

  • Category: Et cetera
  • Deadline: 02nd September 20222022-09-02T03:00:00-0400
  • Georgia

Vacancy expired!

RESPONSIBILITIES:Kforce has a client looking for a Desktop Support in Atlanta, GA.Overview:The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages. The candidate will also be responsible for customer service and end-user training. The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment. They may apply intermediate mathematical skills.Duties Include: Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams Responds to escalated telephone, email, and online requests for technical support Documents, tracks, and monitors the problem using applicable systems and tools Decisions are typically focus on methods, tactics, and processes for completing administrative tasks/projects Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledgeREQUIREMENTS: High School diploma/GED or more years of experience as a Desktop/End User Support Engineer required; Bachelor's degree in Computer Science preferred Experienced in researching and resolves technical problems of moderate complexity, typically escalated from first line support teams Experienced responding to escalated telephone, email, and online requests for technical support Experienced documenting, tracking, and monitoring the problem using applicable systems and tools; Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas Must be passionate about contributing to an organization focused on continuously improving consumer experiencesKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Vacancy expired!

Similar jobs

Desktop Support Technician

Ameriinfo Vets - Desktop Support Technician

Desktop Support Analyst

Vector Consulting, Inc - Desktop Support Analyst

Desktop Support Analyst

Vector Consulting, Inc - Desktop Support Analyst

Desktop Support Technician

Ameriinfo Vets - Desktop Support Technician