Business Operations Analyst

RESPONSIBILITIES:Kforce has a client that is seeking a Business Operations Analyst with a language proficiency in Spanish and/or Portuguese in Boca Raton, FL.Summary:An ideal the candidate would have some knowledge or interest in world affairs, current events, politics, economics, history, criminology and/or similar subjects. The candidate will have responsibility for the Americas regions and will support our three regional offices, so it may be beneficial for them to have some basic knowledge on the political, economic, and AML/CTF structures specific to those regions.The key responsibilities for the analyst role are: Customer Services: Provide resolutions to content and policies related inquiries from sales, clients, and other departments regarding our database; This is not technical support or frontline support, but the intent is for the BOA to be the Subject Matter Expert on the data and content within the WorldCompliance database Analysis (database/qualitative): Perform analytics and maintenance of the database; Utilize SQL, Tableau, MS Office, or just simple Google search to identify gaps, discrepancies, and possible enhancements, so the data continues to be relevant and comprehensive, and meet quality standards Team/Project Management: Supervise offshore researcher centers located in 8 offices across 7 countries and 4 continents; Monitoring and ensuring production and productivity, clarifying policies and standards, coordinating projects and meetings to ultimately optimize the offices and the tools which they utilizeREQUIREMENTS: Strong written communication skills Critical thinking/research skills Basic analytics skills Proficiency with the Microsoft Office Suite Aptitude to work well within a team atmosphereKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.