Job Details

  • ID#44747885
  • Address 92008 , Carlsbad,

    California

    Carlsbad USA
  • Job type

    Permanent

  • Salary USD Depends on Experience Depends on Experience
  • Hiring Company

    Britech Group, Inc.

  • Showed10th August 2022
  • Date09th August 20222022-08-09T00:00:00-0700
  • Deadline08th October 2022
  • Category

    Et cetera

Sr MAC Administrator

Vacancy expired!

This position is to provide level 2 and level 3 technical support for the Apple/Mac/iPhone user community and administer associated systems and storage. Additionally, the Systems Administrator – Mac works with business units to identify, procure, setup, configure, and install new software/services in support of our photography and digital media teams.

ROLES AND RESPONSIBILITIES:
  • Maintains, administers and monitors all Apple/Mac/iPhone/iPad systems such as Jamf, Apple Business Manager, Adobe Creative Suite and any associated systems and services.
  • Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
  • Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
  • Ensures high availability and acceptable levels of performance of mission critical host computer resources.
  • Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
  • Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
  • Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
  • Stays current with technological developments in systems administration technology and recommends ways to take advantage of new technologies.
  • Provides technical administration in activities associated with identification, prioritization and resolution of issues within the Apple/Mac/iPhone eco-system.
  • Takes ownership and responsibility for tasks that are assigned
  • Demonstrates consistent professional and superior customer service and interpersonal skills
  • Actively participates and makes suggestions in department initiatives to improve value to the business
  • Establishes, grows and develops collaborative and cross-functional relationships internally and externally with business partners and vendors
  • Attends meetings and actively participates as required
  • Executes department projects as assigned and develops department standards and procedures
  • Performs all other duties as assigned by the supervisor and or manager

TECHNICAL COMPETENCIES:
  • Thorough understanding of Jamf Suite including Jamf Portal, Jamf Admin and Jamf Composer
  • Reporting and creating of .pkg & .dmg files, building software distribution policies, and creating smart groups
  • Thorough understanding of the macOS recovery partition and restoring Macs using internet recovery
  • Mac OS file directory structure: /Users, /Library, /Applications, /System and the role of these directories.
  • Thorough understanding of APFS format & structure as well as Parallels Desktop for running Windows apps
  • Common Apple Network Protocols – AFP/IP, NFS, Samba, VNC, FTP
  • Knowledge of configuring 10GB fiber connectivity to the desktop on Macs and LPD printer configuration
  • Important Unix commands in the macOS terminal
  • Understanding the role Apple Business Manager plays in the enterprise
  • Ability to manage Apple Enterprise Developer Account and assume lead role of Team Agent
  • Identify Apple product model hardware and security chipset (T2 Security Chip)
  • Ability to support and manage various centralized services including LAN-based files servers, cloud-based file services, and Jamf distribution point connecting with multiple different protocols
  • Familiarity with digital audio workstation software (DAW), Adobe Creative Suite (Premiere Pro, PhotoShop, Illustrator, InDesign, Acrobat Pro), font management, and other products crucial to busy print and dynamic media departments.
  • Familiarity with various video and audio formats, sample rates, A/D conversion and Apple Core Audio
  • Thorough understanding of iOS MDM (iPads/iPhones)
  • Working knowledge of Azure Automation, PowerShell and other scripting tools and languages
  • Thorough understanding of Active Directory & cloud Interfaces (ADFS) including Okta MFA
  • Knowledgeable in network (wired/wireless) components and interfaces
  • Able to troubleshoot complex problems and resolve while complying with the department’s policies and procedures
  • Able to maintain discipline while working in the production landscape
  • Professionalism, reasonable judgment, a sense of ownership and responsibility as well as extraordinary communication and customer service skills are imperative to the success of this position.
  • Consistently demonstrate professional and superior customer service and interpersonal skills.
  • Keeps abreast of current developments and trends in relative areas of technology
  • Able to produce professional documentation for standards, policies and procedures
  • Able to embrace an environment that is constantly changing to meet the needs of the business
  • Able to support our marketing team with Studio level guidance support

EDUCATION AND EXPERIENCE:
  • Associates or Bachelor’s degree or equivalent work experience, required.
  • Minimum 5 years work experience, in a corporate environment of 200 or more users.
  • Certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA Server+, JAMF Certified System Administrator, Red Hat Certified System Administrator, Red Hat Certified Engineer and VMware Certified Professional helpful.
  • Experience in complex systems design, programming and systems software and support helpful.
  • Knowledge of: Programming languages and operating systems; current equipment and technologies in use; Unix/Windows/MAC system administration, enterprise backup and recovery procedures, and system performance monitoring tools; effective project management techniques.
  • Ability to: plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively.
"We Engineer your success" Britech Group, Inc is a Technology Staffing Company who are experts in integrating exceptional people with top companies. Additional Job Openings- http://britechgroup.com

Vacancy expired!