Desktop Support Technician - Windows 10, AV

Job Details

  • ID#43836048
  • Address 92064 , Palmdale,

    California

    Palmdale USA
  • Job type

    Contract

  • Salary USD BASED ON EXPERIENCE BASED ON EXPERIENCE
  • Hiring Company

    eXcell, a division of CompuCom Systems, Inc.

  • Showed05th July 2022
  • Date04th July 20222022-07-04T03:00:00-0400
  • Deadline02nd September 2022
  • Category

    Internet engineering

Desktop Support Technician - Windows 10, AV

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Please read our notice on the increase of recruitment scams in the industry. We are seeking an experienced Desktop Support Technician in the Palmdale, CA area to provide and support the Desktop Support Equipment (e.g. desktops, laptops, tablets, mobile devices, scanners, plotters, printers, badge printers, conference room devices including audio / video, televisions, and fax machines), Desktop Support Images, and services environments including managing device images and the Desktop Support IT product order fulfillment process.This role will support the standard day shift, Monday through Friday. However, the candidate must be available for occasional on-call support for evenings and weekends.This is a high energy fast-paced environment. You need to be able to work independently as well as being a team player. Desktop Support Services to include:

  • Planning and consulting support for purchasing of hardware, software, and peripheral products
  • Core and application image build (physical, virtual, mobile) and deployment
  • Mobile devices and software management including: management, operations and technical support of the mobile device management platform, Factory Engineering and Image Deployment Services and other Desktop Support Services
  • IMACDs
  • Level 2 Support for Service Request fulfillment and Incident Resolution of Desktop Support Equipment and Desktop Support Software
  • End User computing access administration
  • Client confidential information
Skills and Qualifications:
  • 3+ years of related work experience, or AA degree, or technical training or equivalent combination of education and experience
  • A+ Certification preferred
  • Windows 10 environment with some exposure to Mac
  • Conference room setup for AV support
  • Windows server support
  • VIP support
  • Networking
  • Desktop / laptop break-fix experience
  • PC image and backup experience
  • Device management experience
  • Solid experience and understanding of IT services and products
  • Enthusiastic about technology and willing to learn and stay on the cutting edge
  • Personable, relatable, and responsible when interacting with all customers
  • Strong communication skills to technical and non-technical listeners
  • Hungry to work hard and hungry to grow your career
Full COVID-19 vaccination may be required.We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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